Terms & Conditions
Rules that govern the use of our services.
Terms and Conditions
Please read these terms carefully before using our services
1. Acceptance of Terms
By accessing, registering, or using the services of Rema Financial Private Limited, CIN U64990KA2024PTC186059 ("Company", "we", "us", "our"), you ("User", "Investor", "you", "your") acknowledge that you have read, understood, and irrevocably and unconditionally agree to be bound by these Terms and Conditions, Privacy Policy, and all other policies referenced herein.
Electronic Consent: By clicking "I Agree" or similar acceptance mechanisms, you provide electronic consent which is legally binding under the Information Technology Act, 2000.
2. Definitions
3. Services Offered
The Company is registered with relevant Indian regulatory authorities and provides the following services:
- Mutual Fund Distribution — AMFI Registered, ARN-297316
- Financial Planning and Goal-Based Investment Guidance
- Investment Research and Market Analysis
- Loan Facilitation (referral-based, not direct lending)
4. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be competent to contract under the Indian Contract Act, 1872
- Be a resident of India (unless specifically permitted for NRIs)
- Have valid KYC documents as per regulatory requirements
- Not be barred from trading in securities by any regulatory authority
5. Registration & KYC Process
5.1 Account Registration
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your information to keep it accurate
- Not impersonate any person or entity
- Not create multiple accounts without written consent
5.2 KYC Requirements
As per regulatory mandates, you must complete KYC process which includes:
- Submission of PAN card details
- Aadhaar authentication or equivalent OVD
- Bank account verification
- Video KYC as required
6. Consent & Authorization
By using our services, you provide the following explicit consents:
6.1 Marketing Communications Consent
- Contact you via telephone, SMS, email, WhatsApp
- Send promotional materials and product information
- Contact you for feedback and surveys
- Send transactional alerts and account statements
6.2 Withdrawal of Consent
You may withdraw marketing consent by:
- Clicking "unsubscribe" in marketing emails
- Sending "STOP" to SMS shortcodes
- Updating preferences in account settings
- Writing to growth@remafinancial.com
7. Investor Responsibilities
You acknowledge and agree to:
- Understand all risks associated with financial products before investing
- Read all scheme-related documents carefully
- Monitor your investments regularly
- Comply with all applicable laws including Income Tax Act, PMLA
- Maintain confidentiality of your login credentials
- Report unauthorized transactions within 24 hours
8. Fees & Charges
Transparency: All fees, charges, and commissions are disclosed in accordance with regulatory requirements.
Types of Charges:
- Transaction charges as permitted by regulators
- Advisory fees (where applicable)
- Platform usage fees (if any)
- Statutory charges and taxes
9. Limitation of Liability
No Investment Guarantee: The Company does not guarantee any returns or performance of financial products.
Exclusions: The Company shall not be liable for:
- Market fluctuations and investment losses
- Acts of God, force majeure events
- Third-party service failures
- Unauthorized access due to user negligence
- Regulatory changes affecting investments
10. Termination
Either party may terminate this agreement by providing 30 days written notice. Termination does not affect:
- Rights and obligations accrued prior to termination
- Continuing regulatory compliance requirements
- Dispute resolution mechanisms
- Data retention obligations
11. Governing Law & Dispute Resolution
Governing Law: These terms shall be governed by the laws of India.
Jurisdiction: Courts in Bengaluru shall have exclusive jurisdiction.
Dispute Resolution Process:
- First attempt resolution through grievance redressal
- Mediation through recognized centers
- Arbitration as per Arbitration Act, 1996
- Legal proceedings in competent courts
12. Grievance Redressal
For any complaints or grievances, please contact:
Grievance Officer
Name: Mr. Rajesh Kumar
Email: growth@remafinancial.com
Phone: +91 73381 69069
Communication Address: 154, First floor, Flex Coworks, Old Madras Road, Trinity Circle, behind Trinity Church Road, Bengaluru, Karnataka, 560008
Registered Office: 412, 3B Main, 1 Stage, 2 Phase, Manjunathnagar, Bangalore 560010
CIN: U64990KA2024PTC186059
We acknowledge grievances within 24 hours and resolve them within 30 days.
Acknowledgement
By using our services, I acknowledge that I have read, understood, and voluntarily agree to all the terms and conditions stated above.
Have Questions About Our Terms?
Our legal team can help clarify any terms or conditions you're unsure about.
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