.policy-hero{background:linear-gradient(rgba(0,0,130,.9),rgba(0,0,130,.8)),url(/assets/img/credentials-bg.jpg) 50%/cover no-repeat;color:white;padding:8rem 0 6rem;text-align:center;position:relative}.policy-hero h1{font-family:Cormorant Garamond,serif;font-weight:700;font-size:3.5rem;margin-bottom:1rem}.policy-hero p{font-size:1.2rem;max-width:700px;margin:0 auto}.policy-card{background:var(--surface-card);border:1px solid var(--border-light);border-radius:.5rem;padding:3rem;box-shadow:0 5px 30px rgba(0,0,0,.1)}.content-block{padding-bottom:2rem;border-bottom:1px solid #e9ecef}.content-block:last-of-type{border-bottom:none;padding-bottom:0}.section-heading{font-family:Cormorant Garamond,serif;font-weight:600;color:#E5E7EB;margin-bottom:1.5rem;font-size:1.75rem}.info-grid{display:grid;gap:1rem}.info-item{display:flex;flex-wrap:wrap;gap:.5rem;padding:.75rem 0;border-bottom:1px dashed #e9ecef}.info-item:last-child{border-bottom:none}.info-item strong{color:#E5E7EB;min-width:180px}.credentials-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1.5rem;margin-top:1.5rem}.credential-card{background:var(--surface-glass);border-radius:.5rem;padding:2rem;text-align:center;border-left:4px solid #e5e7eb;transition:all .3s ease}.credential-card:hover{transform:translateY(-5px);box-shadow:0 10px 25px rgba(0,0,130,.1)}.credential-icon{width:60px;height:60px;margin:0 auto 1rem;display:flex;align-items:center;justify-content:center;background:rgba(0,0,130,.1);border-radius:50%;color:#E5E7EB;font-size:1.5rem}.credential-card h4{font-family:Cormorant Garamond,serif;font-weight:600;color:#E5E7EB;margin-bottom:.5rem}.credential-number{font-size:1.25rem;font-weight:700;color:#E5E7EB;margin-bottom:.25rem}.credential-type{font-size:.9rem;color:#9CA3AF;margin:0}.compliance-list{list-style:none;padding:0;margin:0}.compliance-list li{padding:.75rem 0;font-size:1.1rem}.grievance-card{background:var(--surface-glass);border-radius:.5rem;padding:1.5rem;margin-top:1rem;border-left:4px solid #e5e7eb}.grievance-card p{margin-bottom:.5rem}.grievance-card p:last-child{margin-bottom:0}.policy-cta{background:linear-gradient(135deg,#000858,#1a237e)}@media (max-width:768px){.policy-hero h1{font-size:2.5rem}.policy-card{padding:2rem 1.5rem}.credentials-grid{grid-template-columns:1fr}.info-item{flex-direction:column}.info-item strong{min-width:auto}}